National Sales Manager – Plumbing & Heating
Metro Plumb
Location: Metro Rod Support Centre, Macclesfield (Hybrid – minimum 3 days in office)
Travel: National travel required
Salary: £40,000 – £50,000 + 2% commission (DOE) + car allowance + benefits
On-Target Earnings: £65,000 (linked to delivering minimum 10% network growth)

Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.

Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.

Role Overview

We’re looking for a commercially driven, relationship-focused sales leader who knows how to turn opportunity into growth. You’ll be someone who thrives on building strong partnerships, spotting new revenue streams, and driving performance across a diverse network.

You’re just as comfortable shaping strategy as you are rolling up your sleeves and making things happen on the ground. With a natural ability to influence and inspire, you’ll bring out the best in our franchisee - coaching them to think commercially, act confidently, and deliver results.

This is a pivotal role at the heart of Metro Plumb’s ambitious growth journey. As National Sales Manager, you’ll play a key part in expanding our UK network - driving revenue, identifying new market opportunities and strengthening relationships with both national clients and our franchise network.

Blending strategic thinking with a hands-on approach, you’ll lead from the front - developing high-value accounts while coaching and empowering franchisees to maximise their commercial potential. Your impact will be felt across the entire network, helping to build confident, capable, and self-sufficient franchisees who are set up for long-term success.

If you thrive in a fast-paced, growth-focused environment and enjoy influencing both strategy and on-the-ground performance, this is an opportunity to make a real mark.

What does it entail?

You'll be at the heart of our franchise network—driving performance, supporting day-to-day operations, and ensuring a consistently high standard of customer service. Acting as the key link between franchisees and the Support Centre, you’ll resolve challenges, deliver training, and lead improvements that keep the network running efficiently and delivering for customers.

You will be spending your week between our support centre and visiting our franchise network.

Key responsibilities:

Drive Network Growth

Deliver a minimum 10% year-on-year growth across the Metro Plumb network
Support expansion into new markets, sectors, and service lines
Identify, develop, and convert national and regional opportunities

Develop Franchisee Capability

Coach franchisees to improve sales performance and commercial confidence
Support personal growth and embed a proactive sales culture
Enable franchisees to become self-starting, opportunity-led operators

Account Management & Business Development

Manage key national accounts while actively generating new business
Build long-term relationships with clients, suppliers, and stakeholders
Conduct regular on-site visits with franchisees and customers

Brand & Market Leadership

Strengthen the Metro Plumb brand across all customer touchpoints
Contribute to national sales strategy and service positioning
Provide market intelligence, competitor insights, and customer feedback

Key Measures of Success:

Delivery of 10% + network revenue growth
Achievement of £65k OTE through performance
Increased franchisee sales capability and independence
New account acquisition and market expansion
Strength and consistency of the Metro Plumb brand

What are we looking for?

Proven field sales experience within plumbing, heating, or related sectors
Background in plumbing & heating
Strong track record of winning and developing business relationships
Experience working with or supporting multi-site or franchise networks (desirable)
Willing and able to conduct regular travel to our franchise network
Must have a full clean UK driving license

Personal Attributes

Commercially driven with a proactive, hands-on approach
Strong coaching mindset with the ability to influence and develop others
Excellent communication, negotiation, and presentation skills
Highly organised with the ability to manage multiple priorities
Faces challenges head-on

What are the benefits?

Share scheme eligibility post-probation (subject to performance)
25 days annual leave – plus bank holidays
Royal London, Company Pension
Group Life Assurance
Additional Paid Leave / Special Leave
Cycle to Work Scheme
Company Events
Free Eye Tests / Subsidy for Glasses
Free Parking
Employee Assistance Programme
Occupational Health Support
Employee Discounts Platform